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Club Publix video tutorials.
Creating an account
1 min 29 sec
Using the app
1 min 16 sec
Saving at Publix
1 min 9 sec
Shopping with convenience
1 min 24 sec
Spend less, get more.
Personal, simple shopping that gets better with every trip.
Club Publix FAQs.
Club Publix is a free loyalty program that offers savings, convenience, and personalization to our customers. Members receive:
- Personalized communications and relevant savings.
- Digital tools to make shopping easier.
- Special perks for membership anniversaries, birthdays, and even half-birthdays.
Save on your favorites.
- Clip digital coupons to help you save more.
- See BOGOs and deals picked for you.
- Sneak a peek at the weekly ad a day early.
Make shopping easier.
- Pay with the Publix app at checkout.
- Track your purchases with e-receipts.
- Quickly reorder your favorites and save shopping lists.
Get perks and more.
- Enjoy birthday and half-birthday treats on us!
- Get a special perk for your Club Publix anniversary.
- Receive perks in your digital wallet and save.
Invest in your community. (Excluding Florida & Mobile/Baldwin counties in Alabama.)
- Support the school of your choice with Publix Partners.
- Publix donates a portion of your purchase amount to the school you choose.
By joining Club Publix—our free loyalty program—you receive personalized communications, perks, and savings based on your interests and purchases. These communications may include email, direct mail, and app notifications (if you have the Publix app on your phone).
You may always log in to your account to update your communication preferences.
Please contact our Customer Care department:
- Online: Contact us and submit your inquiry
- Phone: (800) 242-1227; M – F: 9 a.m. – 6 p.m. (EST), Sat: 9 a.m. – noon (EST)
- Mail: Publix Super Markets Corporate Office
ATTN: Customer Care
PO Box 407
Lakeland, FL 33802-0407
Frequency and communication methods may vary. However, we do take our communications seriously and want to ensure that they’re never too disruptive to our members. You may change or opt out of communication settings as you please. Please note that if you opt out of personalized communications, you will not be eligible to receive perks.
It’s highly recommended. When you enter your phone number at checkout or pay with the Publix app every time you shop, future communications and savings are more personalized and relevant based on what you buy.
Become a Club Publix member for free by visiting publix.com/club.
Perks are our way of saying thank you for being a Club Publix member. They can be services to help make shopping easier and other exclusive, members-only benefits, such as:
- Digital coupons to help you save more.
- Deals picked for you based on your purchases.
- Gifts for your birthday, half-birthday, and membership anniversary.
- Special perks that are just right for you.
- The option to pay in-store with the Publix app.
- Our weekly ad sneak peek one day early.
- E-receipts to help you keep track of what you buy.
- Shopping lists you can create and save on the go.
- Quick ways to reorder your favorites.
- Announcements about new products.
- Product pairings, tips, and more.
To take advantage of all Club Publix member perks:
- Sign up or log in to your account
- Verify your phone number and update personalized communication preferences.
- When you shop, enter your phone number at checkout or pay with the Publix app to ensure that any perks or digital coupons in your digital wallet are applied to your purchase.
It’s free. There’s no cost to join.
To cancel your Club Publix membership, please contact our Customer Care department:
- Online: Contact us and submit your inquiry
- Phone: (800) 242-1227; M – F: 9 a.m. – 6 p.m. (EST), Sat: 9 a.m. – noon (EST)
- Mail: Publix Super Markets Corporate Office
ATTN: Customer Care
PO Box 407
Lakeland, FL 33802-0407
Publix uses administrative, technical, and physical protections designed to safeguard the information we collect. To review the full policy, log in to your account and access the Terms of Use & Privacy Policy at the bottom of the page.
Please log in to your account and verify your phone number. If the problem persists, please contact our Customer Care department:
- Online: Contact us and submit your inquiry
- Phone: (800) 242-1227; M – F: 9 a.m. – 6 p.m. (EST), Sat: 9 a.m. – noon (EST)
- Mail: Publix Super Markets Corporate Office
ATTN: Customer Care
PO Box 407
Lakeland, FL 33802-0407
Log in to your account and update your communication settings in your profile.
Log in to your account and access your profile information. There you will be able to update and verify your phone number.
Simply pay with the Publix app at checkout, or enter your phone number at the register before completing your transaction.
Club Publix does not have a distribution list. To be eligible to receive various perks and offers based on your location and interests, follow these steps:
- Sign up for a Club Publix account, adding your verified phone number.
- Opt in to receive personalized communications based on your interests and what you purchase.
- Enter your phone number at checkout or pay with the Publix app every time you shop in-store.
While our offer types and timing are not guaranteed, and certain offers are limited to specific locations, we always look for ways to provide valuable offers that help you save.
Certain offers are limited to specific geographical areas and store locations. Please be assured we always look for ways to provide valuable offers that help you save. When you join Club Publix and enter your phone number at checkout or pay with the Publix app every time you shop, you receive perks personalized for you.
Offers are based on weekly deals and other location-based efforts. We’re sorry if your offer has expired. Please be assured that we always look for ways to help you save.
It’s simple! Go to publix.com/club and complete the online registration. Enter your phone number at checkout or pay with the Publix app every time you shop in-store to receive future offers. We encourage you to check your weekly emails for potential perks. While our offer types and timing are not guaranteed, and certain deals are limited to specific locations, we always look for ways to help you save.
No. You should clip any digital coupons you would like to use. When you enter your phone number at checkout or pay with the Publix app, any clipped digital coupons or perks in your digital wallet will be applied to your qualified purchase.
Simply enter your phone number at checkout or pay with the Publix app before completing your qualified purchase.
Unfortunately, the only way to redeem your offer is to enter your phone number at checkout or pay with the Publix app at the time of purchase. We are sorry you were unable to redeem your offer; however, we always look for ways to provide you with valuable offers to help you save.
Digital offers follow the same guidelines as paper coupons; however, each perk or offer may have a unique disclaimer or purchase requirements. You may find the offer’s disclaimer by visiting our digital coupons page, or by looking in your digital wallet and clicking the coupon. The disclaimer may vary by offer, region, etc.
Log in to your Club Publix account and update your account information to include your birth date. This information must be added to your account at least 10 days prior to your birthday in order to receive the perk.
Visit publix.com/mobile from your iPhone or Android device.
No. However, the Publix app may help you to manage your account conveniently. If you’d like to use your phone to pay, you must download the app and add your debit or credit card. Otherwise, you may always access your account online.
When completing your transaction at the register, the screen displaying your purchases will have a QR code at the bottom right corner. Please follow these steps to pay with the Publix app:
- Open the Publix app.Be sure you have a form of payment on file.
- Be sure you have a form of payment on file.
- Tap the Pay icon.
- Scan the QR code displayed on the point-of-sale screen.
When you pay with the Publix app, all eligible clipped coupons in your digital wallet are automatically applied to your qualifying purchases. You don’t need to enter your phone number before completing your transaction when you pay with the app.
Please contact our Customer Care department with additional questions:
- Online: Contact us and submit your inquiry
- Phone: (800) 242-1227; M – F: 9 a.m. – 6 p.m. (EST), Sat: 9 a.m. – noon (EST)
- Mail: Publix Super Markets Corporate Office
ATTN: Customer Care
PO Box 407
Lakeland, FL 33802-0407
Note: If you have a VoIP phone or a screening service on your phone, the phone verification won’t work.
To receive all the relevant perks and offers, Publix now requires you to verify your phone number to ensure the number belongs to you.
If a user successfully completes the verification process and confirms that they are the rightful owner of a phone number, that phone number is assigned to the new owner’s account and removed from previous account.
Please contact our Customer Care department with additional questions:
- Online: Contact us and submit your inquiry
- Phone: (800) 242-1227; M – F: 9 a.m. – 6 p.m. (EST), Sat: 9 a.m. – noon (EST)
- Mail: Publix Super Markets Corporate Office
ATTN: Customer Care
PO Box 407
Lakeland, FL 33802-0407
Please go to your profile settings. There, you may update any information that may have changed.